Terms and Conditions

Welcome to the Red and Rabbit Website, by visiting this site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

These terms and conditions, "we", "our" or "us" means Red and Rabbit and “you” refers to the user or viewer of our website.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

Ordering and Purchasing Goods

We have the right to substitute Items if needed, for example colours and sizes and brands.

Red and Rabbit is not responsible for sizing issues. Please carefully read the sizing guide/measurements on all products before placing your order. If in doubt, please email us.

Payment methods and Fees and Chargers

We reserve the right to change Item prices and shipping prices at any point before payment has been made.

We accept the following payment methods :

  • MasterCard, MasterCard Debit card

  • Visa and Visa Debt

  • American Express

  • Union Pay

  • JCB credit card

  • PayPal

  • Apple Pay

All payment methods are subject to their individual terms and conditions.

Red and Rabbit are not registered for GST and as such we do not include this in sales and it will therefore not appear on invoices.

Acceptance and rejection of order

We have the right to accept or reject any order, for any reason that we deem reasonable up to prior dispatch of order. This includes: availability of order, payment of order and any website or order errors.

If we reject an order we will notify and refund if applicable

Order and purchase limits

Red and Rabbit are not a wholesale business, as such we will try to fill your request but have the right to limit you order based on quantities of goods we have in stock and any other reason deemed reasonable.

Delivering of goods

Delivering of goods is out of our hands, and is outsourced to Australia post, by ordering you agree to their shipping terms.

Orders will be shipped as soon as possible, usually within 2 business days, but delays may occur.

Cancellation and refunds

You may request cancellation or edit of an order at any time, but this is under our discretion. As well all refund requests though our website are under our discretion

Replacement and returns

Please see the replacement and returns policy

Promotions and sales

All sales and promotions are for limited time and are subject to change without notification, all sale and promotions will be guaranteed if proof of purchase within the time of sale.

Privacy and security

Please see our privacy policy attached Here

Prohibited activities

You may not use the website in any manner or for any purpose that is unlawful, that violates any right of Red and Rabbit or any other person, or that is prohibited by this agreement which includes :

  • Commercial use besides purchasing goods.

  • Use mechanism or any other software in relation to the website which could disrupt or interfere with the website or that contains a virus or other harmful components.

  • Violate any applicable law relating to your use of the website; or

  • Use the website in any manner which we, in our sole opinion, consider inappropriate or inconsistent with the intended . purpose of the website.

We understand all copyright and website laws, but if you believe our website contains any material that infringes any copy right or laws that you or someone else holds or controls please email us and we will be sure to sort this matter.